Access Care During Sick Season
Understanding Where to Turn When Your Child is Sick
Caring for a sick child can be one of the most challenging experiences as a parent. Knowing where to turn for help is key to make sure your child receives the right care. Here’s a guide to help you navigate the options.
Before seeking help, take a moment to review your child’s symptoms. This is the initial information your doctor will need to help your child:
- Severity: Is your child experiencing mild symptoms (like a cough or slight fever) or severe symptoms (such as difficulty breathing or persistent vomiting)?
- Duration: How long has your child been sick? New symptoms that worsen quickly require immediate attention.
- Age: Infants and very young children may need more immediate care than older children.
If your child shows any of the following, call your pediatrician or seek care right away:
- High fever (especially over 100.4°F for infants under three months)
- Difficulty breathing or wheezing
- Persistent vomiting or diarrhea
- Signs of dehydration (dry mouth, no tears, or lethargy)
- Unresponsiveness or severe irritability
- Severe pain (stomach pain, headache, etc.)
For non-emergency concerns, your child’s pediatrician is the best first point of contact. They know your child’s medical history and can provide personalized advice. Schedule an appointment or call for guidance based on your child's symptoms.
Your UPMC CCP care provider also offers video visits, which are a convenient way to assess mild symptoms or to get advice on whether an in-person visit is necessary. Your UPMC CCP office provides 24/7 medical advice – so call any time you have a question or concern.
When your pediatrician’s office is closed and your child needs care, UPMC Children’s Express Care is here for you. These clinics provide in-person or video after-hours care for minor injuries and illnesses. Consider UPMC Children’s Express care for situations that aren’t life-threatening but still require prompt attention, such as:
- Minor injuries (sprains, cuts)
- Mild to moderate infections (ear infections, strep throat)
- Flu-like symptoms that worsen
For life-threatening situations, go straight to the emergency department. Signs that warrant a trip to the ED include:
- Difficulty breathing or choking
- Severe allergic reactions (swelling, hives, difficulty breathing)
- Major injuries (head trauma, broken bones)
- High fever with a rash or other concerning symptoms
After your child is treated, always follow any prescribed care instructions. Keep an eye on their recovery, and don’t hesitate to reach out again if their condition worsens or doesn’t improve.
To help prevent illness, ensure your child receives regular check-ups and vaccinations. Teach them good hygiene practices, such as handwashing and avoiding close contact with sick individuals.
Navigating your child’s illness can be overwhelming but knowing where to turn for help can make a significant difference. Always trust your instincts as a parent—if you feel something isn’t right, seek medical advice. By being informed about your options, you can ensure your child gets the care they need.
